Identification of the publisher and host
Publisher: This website is published by AGRY, S.A.S. with capital of 100,492 euros.
Registered office: 62 Rue François 1er, 75008 Paris – RCS Paris 642 027 882 – SIRET 642 027 882 000 41
Host: This website is hosted by Infomaniak Network SA, whose registered office is at 25 Rue Eugène-Marziano – 1227 Les Acacias – Switzerland.
Contact: support@infomaniak.com
Publication manager: Catherine Hacquebart
These conditions of use of the AGRY website accessible at www.agry.fr (hereinafter the “Site”) (hereinafter the “Conditions of Use”) are intended for customers and Internet users visiting the Site. They detail the intellectual property rights held by AGRY on the products and the various elements of the Site as well as AGRY’s policy with regard to the protection and processing of personal data that customers or Internet users visiting the Site may be required to communicate to AGRY (the “Data”).
Collection of personal data
In compliance with the regulations in force, AGRY may collect Data concerning its customers or Internet users visiting the Site (hereinafter referred to as “You” or “Your”), in order to get to know you better and offer you a personalised service, to examine the effectiveness of its site or its services and to improve our services to you, in particular in the context of commercial relations or customer relations during a purchase in a shop or on the e-shop, during an exchange between you and the AGRY teams or when you register on the site for a newsletter.
Unless you object, this collection may include your contact details, personal information about you and your preferences, wishes or comments relating to AGRY’s products or activities.
Purpose of data collection
The Data is required to manage the relationship between AGRY and you, in particular to manage the following operations, whether automated or manual:
- Management of commercial relations: orders, deliveries, invoices, accounting, complaints, satisfaction surveys, after-sales service, sales statistics; management of unpaid bills and disputes; collection of customer opinions on products, services or content.
- Customer relationship management: follow-up of customer relations, loyalty actions, commercial prospecting, transmission of information relating to AGRY and its activity; management of your subscription to a newsletter (including unsubscription);
- Statistics, marketing studies and analyses, site improvement, analysis of the product path, AGRY products and services;
- Management of Your requests for access, rectification and opposition rights;
Recipients of Data and Data Transfers
AGRY’s administrative and commercial staff, who receive the data for all the purposes indicated above as well as for the more operational purposes of centralising the computer database and commercial prospecting operations, are located in France.
AGRY undertakes to pass on your data to third parties only in one of the following cases:
- You have expressly given your prior consent to the sharing of your data;
- Sharing data with third parties is necessary to provide you with the service you request;
- AGRY is required by a judicial or administrative authority to disclose your data;
- AGRY may use one or more data hosting and/or IT support/maintenance service providers. These service providers are under no circumstances located outside Switzerland, so your data will not be transmitted outside Switzerland as it exists on the date hereof.
Data retention
Data is kept only for as long as is necessary for the purposes for which it was collected.
The main retention periods are as follows:
- To manage your newsletter subscription, we will keep your data for as long as your subscription is active;
- For product orders on our site, we will keep your data for as long as it takes to process your order and then for 10 years in order to meet accounting and legal obligations;
- For commercial canvassing operations with your consent, we keep your data for a period of 3 years from the end of the commercial relationship with you (i.e. after a purchase, for example, or the last unanswered contact with you by correspondence).
Cookies and Internet connection cookies
In order to facilitate your browsing on the www.agry.fr website, AGRY uses cookies or similar systems. These Cookies offer You a better quality of service by recording information relating to your browsing.
These cookies do not allow you to be identified individually and their duration is strictly limited to the duration of your browsing session.
You may refuse to accept cookies by adjusting the settings on your Internet browser. However, in some cases, this operation may result in the deletion of all Cookies used by the browser, including those used by other websites, which may lead to the alteration or loss of certain settings or information. The deletion of Cookies may alter the quality of navigation on the site, or even make it less fluid.
You may refuse to accept cookies by configuring Your browser as follows:
For Microsoft Internet Explorer 6.0 and above :
- Select the “Tools” menu, then “Internet Options”.
- Click on the “Confidentiality” tab.
- Use the cursor to select the desired level.
For Firefox :
- Select the “Tools”>”Options” menu.
- Click on the “Privacy” option.
For Safari 3.x for Mac OS X :
- Open Safari.
- Click on the “Preferences” option.
- Click on the “Confidentiality” option.
- Select “Block cookies”.
Right of access, rectification, deletion and opposition to processing
You have the right to access, rectify or delete any personal information concerning you, and the right to object to the processing of your data. You may exercise these rights at any time by sending a letter to the following address:
Email: contact@agry.fr
Postal address: AGRY – Services Clients – 62 Rue François 1er, 75008 Paris – France
Data security
Through its IT subcontractors, AGRY has put in place technical and organisational security measures to preserve the confidentiality and security of the data processed and prevent it from being distorted, damaged, destroyed or accessed by unauthorised third parties.
However, AGRY does not control all the risks associated with the operation of the Internet and draws the attention of users of the site to the existence of possible risks inherent in its use and operation.
AGRY does not guarantee that the Site will be available continuously, without temporary interruption, without suspension or without error. Without limiting the scope of the other provisions of these Conditions of Use or of the General Terms and Conditions in the context of the e-commerce activity of the Site, AGRY may only be held liable in the event of a proven fault for which it is exclusively responsible. In any event, it will be limited to direct damage only. AGRY reserves the right to suspend the operation of the Site at any time.
Copyright – intellectual property
AGRY is the owner of the domain name “agry.fr”. The site as a whole, as well as the elements of which it is composed (in particular, texts, tree structure, software, animations, photographs, illustrations, diagrams, graphic representations, logos, etc.) constitute intellectual works protected by articles L.111-1 et seq. of the French Intellectual Property Code. The site and its components are the exclusive property of AGRY, which alone is authorised to use the intellectual property rights and related personality rights, in particular trademarks, models, copyrights and image rights, either originally or by virtue of a licence or express authorisation.
The use of all or part of the site, in particular by downloading, reproduction, transmission, representation or distribution for any purpose other than for the personal and private use of the Internet user for non-commercial purposes is strictly prohibited. Any infringement of these provisions shall render its author liable to the penalties provided for in the French Intellectual Property Code, in particular for copyright infringement.
Modification of the Terms of Use
AGRY may modify these Terms of Use from time to time. We will ensure that you are informed of these modifications either by a special notice on our site, or by a personalised warning, particularly in the context of our newsletter.